ZKR Comfort Nurse Calling System

ZKR Comfort products family provides structure for voice communication platforms designed and intended to maintain high level of communication with patients with quality monitoring and controlling for nurse services.

Talk to your patients 
With speech feature, patient can speak directly with assigned nurse. This helps the hospital staff to save servicing time, prioritize the cases and make patients more relaxed by assuring of nurses’ presence.

Service quality control 
With ZKR comfort nurse call system all call conversations between hospital staff and patients are recorded for quality control and evaluation of care services.

Intelligent integration 
Using the smarter handset patients can make outside/inside phone calls with automatic billing system. ZKR comfort system is integrated with any PBX analogue, digital or VOIP and with many brands as cisco, Alcatel, Avaya, Panasonic….etc.

With speech feature, patient can speak directly with assigned nurse. This helps the hospiatl staff to save servicing time, prioritize the cases and make patients more relaxed by assuring of nurses’ presence. With ZKR comfort nurse call system all call conversations between hospital staff and patients are recorded for quality control and evaluation of care services.

Comfort IP Voice set is simple and easy to use. Patient just needs to press one big and easily noticeable button to make a voice call with assigned nurse. This set is water resistant sterile with user-friendly ergonomic functions. Using the smarter handset patients can make outside/inside phone calls with automatic billing system. ZKR comfort system is integrated with any PBX analogue, digital or VOIP and with many brands as cisco, Alcatel, Avaya, Panasonic….etc

A control room unit with voice communication platform operates and integrates with ZKR Versatile solution or with Comfort Series.This unit ensures communication between Nurse Console and Call buttons in the patient rooms. Room control unit is appropriate for both flush and shallow montage. They have 7’’ touchscreen, and standard feature allows it to assist 6 beds and 1 WC call unit. Due to appropriate hardware, unit can define up to 99 addresses. Modern and durable structure and software ensures the best operating time. When a bed button is touched on the screen, patient information with in the HBYS software can be seen on the unit screen.

This system is integrated with hospital PBX, nurse call panels, room control units and pager alarm system. It allows controlled access to patients’ information from nurse call room control by providing hospital management system or by integration with the used system and database. All nurse call panel send the notifications to this system for storing all events and provide a customized report as needed. By integration with hospital PBX, this system receives code blue call from any phone in hospital and announces it to pager system and nurse call system.

  • This system is Linux OS.
  • Recording server for Voice order.
  • WI-FI, DECT, IP phone integration.
  • Connected with hospital PBX using analogue, IP, BRI or PRI.
  • Warnings can be sent to DECT phones, pagers, mobile phones or phone lines.
  • Emergency Code server (code blue, code pink, code white, service code) can be started or via room control units or from any place using the hospital’s phones.
  • All transactions are recorded and can be reported as needed.
  • Connection types: SIP, H323, ISDN BRI, ISDN PRI and Analog.
  • Protocol: TCP/IP and ZKRUS Protocol
  • Paging protocol: POCSAG, Sipinfo and ESPA.

ZKR Comfort Ejemplo de Habitación

A. COMFORT ROOM UNIT

Room unit with 7 “touch screen FULL duplex and SIP communication

B. BATH CALL

The patient uses the Red button to make an emergency call to turn on the LED. A green button is used to reset the call. F The patient hand unit makes the emergency request sent easily, and can control the lights in the room and the reading lamp.

MULTIMEDIA/VIDEO/TV

The patient uses the Red button to make an emergency call to turn on the LED. A green button is used to reset the call.

The patient’s hand unit makes the emergency request sent easily, and can control the lights in the room and the reading lamp.

SWITCH UNIT FOR LIGHT CONTROL

With half sphere shape and with LEDs incorporation.

Mounts to the entrance of the room.

F. Remote control unit for lights control

You can control external lights through the ZKR Lights control module

ZKR Comfort IP Nurse Call System

Unit of room

  • POE 15 w and optional 0-240 VAC
  • Wall mounting
  • Each room controls 8 beds
  • FULL Dublex (SIP protocol, Voice over IP)Point-to-point call
  • Conference call
  • Central announcement
  • Voice recorder
  • Connection of the external lamp
  • Touch screen 7 “
  • HIS integration (Hospital Information Systems)
  • Integrated RFID reader
  • Blue code
  • Optimized and configurable menus
  • Multi-language (English, Spanish, Russian, etc.)
  • Possibility of music, movies, etc.

Quality of control in the service

With the ZKR comfort nurse call system all call conversations between hospital staff and patients are recorded for quality control and evaluation of care services.

Smart Integration

Using the smartest phone, patients can make external / internal phone calls with an automatic billing system. The ZKR comfort system is integrated with any analog PBX, digital or VOIP and with many brands such as Cisco, Alcatel, Avaya, Panasonic …. etc

Talk to patients

With voice function, the patient can speak directly with the assigned nurse. This helps hospital staff save time in service, prioritize cases and make patients relax by ensuring the presence of nurses

ZKR Comfort Voice over IP, VOIP

Nursing Panel

In the case of an emergency, the signal on the monitor icon will appear in the location and type of call.

The system creates a priority depending on the type of call and shows them on the monitor. All calls, emergency calls, bathroom and visits by nurses can be traced on the panel and have remote access.

IP-system there is no limit on the number of connecting beds. LAN-based technology for the connection between system units.

All types of transactions that pass through the system are recorded. All the records obtained can be reported in detail.

Characteristics

• Communication with room and other nurse stations.

• Communication to configurable room groups.

• General call to rooms or nursing stations.

• Possibility of annotation by nurse of actions carried out, without limit.

• Generation of alerts reminder type to nurse.

• Possibility of integration with technical contacts.

• Possibility of creating as many call levels as required.

• Possibility of different music in each room.

• Programming of the colors of the lamp according to needs.

• Access to patient information from the nursing or room screen.

• Possibility of showing the patient’s picture by calling in each panel

• You can put an installation plan for faster call location.

• Different programmable priorities according to patient needs.

• Programmable alerts sounds.

• Unlimited number of nurse and patient stations.

• No need for cable, installation through structured cabling.

• Approaches the VDE 0834 standard

• Automatic monitoring of the NETWORK, Check if the units of the system are OK.

• Easy programming.

• Low maintenance costs.

• As many access levels as required

• Calls can go from one station to another or to rooms and make as many calls as required.




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